Supporting workplace Health and Safety Representatives

The Challenge

WorkSafe engaged StudioC to help them understand how they could best support Health and Safety Representatives (HSRs) in Aotearoa, including their needs, barriers and pain points, areas for opportunity, and drivers/enablers. The goal was to develop a strategy for WorkSafe to support HSRs and ultimately to create safer workplaces for New Zealanders.

As a follow-up piece of related work, we were engaged to help WorkSafe develop a strategy to help businesses understand and commit to the Worker Engagement, Participation and Representation (WEPR) legislation.

Our solution

To better understand HSRs, we conducted a co-design workshop and one-on-one empathy conversations with HSRs from a meat packing factory, followed by two walkthroughs of the factories. We gathered insights that showed themes in the ways that HSRs wanted to be supported, such as training, incentives and simplified systems. 

For the follow-up work on WEPR, we conducted two co-design workshops with HSRs from a range of diverse occupations and sectors.

The workshops resulted in a draft project vision, a commitment that workplaces could commit to, and four key principles underlying that commitment. These drafts were tested and refined further through empathy conversations with HSRs from diverse high-risk businesses throughout Aotearoa New Zealand.

Importantly, the work created plain English examples of how WEPR legislation could be implemented in a practical way in most businesses.

Impact

One recommendation was to develop a toolkit of online resources - case studies from real people across Aotearoa, from various businesses, that align with the four key pillars related to HSR issues.

You can read the full report here